Pledge

This company will...

  • Tell clients nothing but the truth
  • Make customer satisfaction its number 1 goal.
  • Provide customer support to the best of its abilities.
  • Not falsify statistics, testimonials, or post copyrighted material from other websites.
  • Respect clients who wish to terminate their service, and will always be courteous to past and current clients.
  • Actively seek to improve the quality of its service.
  • Try to give back to the community in any way it can.
  • Act with professionalism and always be realistic in its business practices. (Includes not ridiculously overselling its services)
  • Provide its services as advertised.
  • Follow the law, and abide by all applicable national and international laws.

Signed,

The NodeSpace Hosting Team

As a client, I will...

  • Understand certain problems may be out of the control of my web host.
  • Not initiate ‘charge backs’ or dispute tickets without first having direct contact with my web host and trying to resolve the problem.
  • Abide by my host’s TOS or applicable document.
  • Treat my host with respect, because I understand they are people too.
  • Not over-react for small issues.
  • Be persistent when problems arise.
  • Not defame my host publicly without first having direct contact with my web host and trying to resolve the problem.
  • Provide others with an accurate opinion of my host’s services, if requested.
  • Do my best to pay all applicable fees on time.
  • Do my best to pay all applicable fees on time.
  • Notify my host of problems if they don’t already know about them.

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